Last Updated: March 16, 2025
At Love 3:16, we want your shopping experience to be as smooth and enjoyable as possible. That’s why we’ve put together this guide to explain how our shipping process works, including delivery times, costs, and restrictions. Please read this information carefully before placing your order.
1. How Shipping Works
All our products are made-to-order and shipped directly from our production partners. Here’s what you need to know:
Production Time: Most items take 1-7 business days to produce before they are shipped.
Shipping Time: Once your order is shipped, delivery times vary depending on your location and the shipping method selected.
Shipping Costs: Shipping costs are calculated automatically based on your address and the items in your order. You’ll see the exact cost at checkout.
2. Delivery Times
Delivery times depend on your location and the shipping method available. Here’s a general estimate:
Please note that these are estimates, and delivery times may vary due to factors beyond our control, such as customs processing or carrier delays.
3. Shipping Restrictions
We strive to ship to as many countries as possible, but there are a few exceptions due to international regulations and restrictions. Currently, we are unable to ship to the following countries:
North Korea
Russia
Belarus
Ukraine
If you have any questions about shipping to your country, please contact us at support@love316.me.
4. Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website. If you have any issues with tracking, feel free to reach out to us for assistance.
5. Customs and Import Fees
For international orders, please note that:
Customs fees, taxes, or import duties may apply depending on your country’s regulations.
These fees are the responsibility of the customer and are not included in the shipping cost or product price.
We recommend checking with your local customs office for more information.
6. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at support@love316.me. We will work with our shipping partners to resolve the issue and ensure you receive your order as quickly as possible.
7. Combined Shipping
To save on shipping costs, we offer combined shipping for orders of two or more units of the same item. Unfortunately, combined shipping is not available for orders that include different products. This is because each product may be produced and shipped from different locations, making it logistically impossible to combine orders.
8. Contact Us
If you have any questions about our shipping policies or need assistance with an order, please reach out to us at: